24 hours or more prior to the reservation check in time, in part or full, guests receive a refund less the 5% TCP fee. TCP fee does not transfer to another guest or date.
Less than 24 hours in advance of check in time, in part or full, guests do not receive the deposit refund
Opting out: Trip Cancellation Protection (TCP) can be opted out when booking or up to 24 hours after a confirmed reservation. Guests that opt out of TCP are subject to our Standard Cancellation Policy. TCP is non-refundable 24 hours after booking.
Policy limitations: TCP does not allow for cancellation of river activities, after guest arrival, even with 24 hours advanced notice. Late arrivals or shortened stays are also not covered by TCP.
Standard Cancellation Policy
14 Days or more prior to the reservation check in time, in part or full,, guests receive a refund
13 Days or less prior to the reservation check in time, in part or full, guests do not receive a refund
River Trip Inclement Weather Policy
River trips will go out rain or shine.
If declared a rain day at Indian Head Canoes, with 1 or more hours advanced notice prior to check in time, guests will receive a raincheck for that day’s river activity. Rainchecks will be good for 1 year from date of issue.
Trips cancelled with less than 1 hour prior to check in, or groups that do not show up, regardless of weather, will forfeit deposit and will not receive a raincheck.